FAQ's

Yes, we offer bulk ordering options for businesses, schools, and organisations. Contact us directly to discuss your bulk order needs and receive special pricing.
Yes, we have a return policy in place for items that are unused and in their original condition. You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (e.g., incorrect or defective item), we'll cover the return shipping costs. Please note that we do not accept returns on any frames made to order.
Absolutely! We specialise in custom framing to suit your specific needs. Visit our store to discuss your framing requirements with our expert team.
Yes, we can ship to virtually any address in the world. However, please note that there may be restrictions on some products, and certain items cannot be shipped to international destinations.
For any additional questions or assistance, please feel free to contact our customer support team via email, phone, or by visiting one of our store locations. Please reach out to our customer support team at sales@blueribbonartsupplies.ie  or call us at (01) 832 1172  We're here to help!
To return an item, simply log in to your account, go to "My Account," then click on "Complete Orders." From there, click the "Return Item(s)" button. We'll notify you via email once we've received and processed your return.
You can expect to receive your refund within four weeks of returning the item. This includes transit time for us to receive the return (5 to 10 business days), processing time once we receive it (3 to 5 business days), and the time your bank takes to process the refund request (5 to 10 business days).
You should typically receive a confirmation email once your order is placed, followed by a DPD notification once the order has been dispatched for delivery. If you haven't received these emails, please verify your account information to ensure the correct email address has been provided and there are no spelling errors.

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